Terms and Conditions

Purpose

Athwise Services is committed to safeguarding any personal information you provide when accessing our website, www.athwise.in We believe it is essential for you to understand how we handle the information we receive through your engagement with us. This Privacy Policy outlines the types of information collected and recorded by Athwise Services and explains how we use it. Information collected from you will be used to deliver the services you require.


Applicability

This Privacy Policy applies solely to our online activities and is relevant for visitors to our website with respect to information they share and/or we collect from them at Athwise Services.


Information Collected

We gather both information that is directly provided, such as personal information you voluntarily share, and information that is passively or automatically gathered during your interactions with our site. For instance, we may collect personal data like your name, telephone number(s), email address, survey responses, organization name, and business details. We may also use automated methods to gather data about your computer or device, such as IP address, browser type (e.g., Chrome, Safari), operating system (e.g., Windows, macOS), device identifiers, and the pages visited before and after visiting our website. In further interactions, this data may extend to include address, services used, subscriptions, transaction records, and conversation logs. There is no statutory or contractual obligation to provide personal information; however, we require this information to serve you efficiently and effectively as a potential client or customer.


How We May Use the Information

  1. Communicating with you regarding feedback, follow-ups on services you've inquired about, and any submitted queries.

  2. Meeting your requests for services, including responding to inquiries and offering information about other products or services that may interest you.

  3. Offering technical support related to our website and services.

  4. Enforcing legal terms that govern your use of our services, as well as fulfilling the purpose for which you shared your information.

  5. Analyzing usage patterns to improve our services, such as conducting market research and statistical analysis.

  6. Complying with any legal requirements imposed on us.

  7. We process your data based on the consent you provide at the time of information submission and will not store, process, or transfer your data outside of authorized purposes. You may revoke consent at any time by emailing us at info@athwise.in, or contacting us to request data restriction or deletion.


Pricing

Please note that our pricing varies per client due to our tailored solutions for specific client needs, resulting in individualized pricing.


Security and Data Processing

We employ strict physical, electronic, and administrative safeguards to protect your information’s confidentiality, integrity, and availability. Data is retained as needed to provide services or to comply with legal, contractual, or service obligations. While reasonable measures are taken to protect data from misuse, we cannot guarantee full security against unauthorized access. By providing your information on this site, you accept this risk and waive any claim against Athwise Services for misuse of your information.


Acceptance of Policy

By visiting our website, signing up, or uploading information, you unconditionally accept this policy. If you do not agree, please refrain from using our website and services or providing any personal data.


Governing Law and Jurisdiction

This Privacy Policy is governed by Indian law. Disputes will be amicably resolved where possible. Otherwise, they will be subject to arbitration under the Arbitration and Conciliation Act, 1996, with proceedings conducted in English in Ahmedabad. Arbitration awards will be binding on all parties involved.


Updates

This privacy policy may be revised periodically, and continued website use will signify acceptance of the current version.


Links to Other Websites

Our service may contain links to third-party sites not operated by us. We recommend reviewing each website’s privacy policy, as we are not responsible for the content, privacy policies, or practices of third-party sites.


Receipt of Payments

Payments for our services should only be made to accounts in the name of Athwise Services Private Limited, Athwise Consultancy Services, or other registered entities of Athwise, strictly under "Current Account" and via NEFT/IMPS, RTGS, or secure digital payment methods. We do not accept payments under any other names or personal accounts. Athwise is a registered trademark and assumes no responsibility for third parties claiming to provide our services or accepting payments under non-registered names.